Exchange unveils customer service initiative, chance at $500 Published June 2, 2015 By Brittany Power Army and Air Force Exchange Service EDWARDS AIR FORCE BASE, Calif. -- As part of its "Year of the Customer" efforts, the Army & Air Force Exchange Service is offering an in-store assistance program to ensure shoppers always find what they are looking for, whether in-store or online at www.shopmyexchange.com. Here at Edwards AFB, designated, trained Exchange associates are available throughout the store to assist shoppers in finding items on www.shopmyexchange.com. Shoppers can order through a tablet in the store and schedule delivery to their home. "This initiative creates a seamless channel, bridging the brick-and-mortar experience with online," said Charles Eaves, Edwards AFB Exchange general manager. "This new service is a way to ensure shoppers at the Edwards AFB Exchange are able to find what they came for." Additionally, through June 30, online shoppers within a 40 mile radius of the Edwards AFB Exchange who place an order on www.shopmyexchange.com will be automatically entered to win a $500 Exchange gift card. Shoppers who open a new, approved Military Star Card account will receive a second entry automatically. More information can be found at www.shopmyexchange.com/DiscoverContest.