Exchange associate Chris Devoto is Warrior of the Week

  • Published
  • By Meredith Mingledorff
  • 95th Air Base Wing Public Affairs


Name: Chris Devoto

Duty Title: Supervisory store associate

Hometown: Lancaster, Calif.
 
What do you like most about your job? Customers

What is your favorite thing to do around the area?
Skeet Shooting

Reason Nominated: Exceptional customer service

Warrior Highlights: Chris provides exceptional customer service daily. However, on Oct. 25, Chris went above and beyond  the call of duty to take care of a retired military family that lives in Hesperia, Calif. Chris knew them as frequent shoppers. They approached him wanting to purchase two refrigerators, but our delivery contractors did not deliver outside the set radius. He attempted to locate the merchandise they wanted at March AFB to no avail. In order to take care of this customer, Chris volunteered to personally deliver the refrigerators they wanted to their home in Hesperia.

He knew  they had several options available to them to purchase a refrigerator, including March Air Reserve Base, the Los Angeles area, as well as Victorville, Calif. He was able to take care of this military customer and show the exceptional customer service the Edwards Exchange provides. He delivered the refrigerators to them on Oct. 26. Chris is a valued member of Team Edwards and my nominee for Warrior of the Week. 

- Russell Hinrichs, General Manager, Edwards Exchange