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Video by Tech. Sgt. Tory Patterson
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MHS GENESIS Patient Portal Series - #3 - Renew & Refill Prescriptions
59th Medical Wing
June 1, 2024 | 3:52
In this video, learn how to renew and refill your prescription medications in the MHS GENESIS Patient Portal.

Step 1: Visit the DS Logon page https://myaccess.dmdc.osd.mil and login into the MHS GENESIS Patient Portal

To renew medications (when you have no refills remaining):

Step 2: From the MHS GENESIS Patient Portal home screen, click on the tab that says "Medications." Select the correct patient under "Viewing health record for."

Step 3: Select the provider to send the medication renewal request to. This is typically the prescribing provider, but it can also be your primary care provider.

Step 4: Select the blue box that reads "Renew." Checkboxes will appear next to renewable medications. Select the medications you wish to renew, scroll to the bottom of the screen, select your preferred contact method, include any additional comments, and hit "Send."

Step 5: Your provider or nurse will respond to your request. Once the prescription is renewed, you will receive a reply from your provider with instructions to activate the medication at the pharmacy.

Once you've renewed your medication, it's time to refill!

To refill medications:
Step 6: If you have refills remaining, select the "Rx Refills" button on the MHS GENESIS Patient Portal.

Step 7: Your current medications will show in a list. If it's available for refill, a checkbox will appear to the left of the medication name.

Step 8: Check the box next to the medication(s) you would like to refill, then click the blue "Next" button at the bottom right of the screen.

Step 9: Select the pharmacy where you want to pick up your refills. With Texas selected as the state, select "Joint Base San Antonio-Air Force" and select your desired pharmacy pick-up location.

Step 10: Click "Submit." Refills will be ready for pick-up on the date indicated.

Music credits / DOD Endorsement not implied:
Anpiel (Positive Uplifting Upbeat Motivational Modern Corporate Fashion Summer Travel Music for Presentation) by Audiorezout is licensed under a Attribution-NonCommercial-ShareAlike 4.0 International License
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Edwards AFB COVID-19 Vaccine Center

 

What:   Comirnaty (Pfizer/BioNTech)  Fact Sheet: www.cvdvaccine.com                             

•Primary Series (2 doses) – for all 12 and older
•3rd dose (28 days after 2nd dose) – for Immunocompromised
•Booster dose (6 mo after final dose)–
•For anyone 65 and older
•For 18-65 y.o. with high risk medical condition or high risk for exposure
•Pediatric doses (5-11 y.o.) – pending, will be available via primary care provider

Where: Main MDG campus, Bldg 5525, 30 Nightingale Road

When:  By appointment. Sign up at https://health.mil/dap.html

•Walk in available during operating hours

Who:    All AD/Beneficiaries/DoD & NAF Employees

 

OFF-BASE: Free and readily available to everyone at all pharmacies/vaccine centers

•To find a location near you: Text your ZIP CODE to GETVAX (438829) or VACUNA (822862)
•Or visit Vaccines.gov or Myturn.ca.gov

 

•For AD/Reservists/Beneficiaries – bring in documentation to Vaccine Center or email it to

 usaf.edwards.412-mdg.list.covid-clinic@mail.mil

For Digital Vaccine Record Request:

If you got your COVID-19 vaccine through the state, public health department or pharmacy, you may be able to request a Digital Vaccine record through the California Immunizations Registry (CAIR) by visiting https://myvaccinerecord.cdph.ca.gov/

If you got your COVID-19 vaccine through the 412th MDG/Edwards AFB, you may request your record be sent to CAIR in order to obtain a Digital Vaccine Record, using the following steps:

1. Log into MHS Genesis Patient Portal (use DS Login or CAC card): https://patientportal.mhsgenesis.health.mil/

2. Send a message to “USAF EDWARDS PHARMACY COMMUNICATION” with phone number and/or email to associate with your vaccine record request.

3. Wait for a reply to your message before requesting through CAIR site (above). 

**Note – it is taking a few weeks to process requests due to overwhelming numbers and backlog. This is a manual data entry push, so please be patient.

Related Websites:

1. Vaccine Safety: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/safety.html

2. Vaccine Booster information: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/booster-shot.html

3. Link for Parents on COVID vaccine from AAP: https://www.healthychildren.org/English/health-issues/conditions/COVID-19/Pages/The-Science-Behind-the-COVID-19-Vaccine-Parent-FAQs.aspx