Library Fact Sheets
412TH MEDICAL GROUP PHARMACY|
Printable Fact Sheet
The military and civilian pharmacy staff at the 412th Medical Group, are always striving to provide you and your family the best pharmaceutical care available. All of us are committed to providing quality services, and to ensure that the care you receive is and continues to be the best you've ever experienced.
The pharmacy handbook and frequently asked questions have been created to hopefully make accessing pharmacy services easier and less confusing for beneficiaries. While it does not answer every question, it does provide guidance on most of our services.
The pharmacy staff extends a special thank you to all of you in uniform who are defending our country and to all the veterans who have made major contributions to our nation. We also thank the families who have and continue to support all of you.
The pharmacy is located in the main clinic at 30 Nightingale Road in building 5525 at the south end of the first floor.
Monday 7:30 am - 4:30 pm
Tuesday 7:30 am - 4:30 pm
Wednesday 7:30 am - 4:30 pm
Thursday 7:30 am - 4:30 pm
Friday 7:30 am - 4:30 pm
Active duty service members and their families
Activated National Guard and Reserve Members and their families (on Title 10 or Title 32 [federal] orders)
Retired service members and their families
Survivors, widows/widowers and certain former spouses
Medal of Honor recipients and their families
Beneficiaries enrolled in TRICARE Reserve Select or the Continued Health Care Benefit Program
Other beneficiaries listed in DEERS as eligible for TRICARE, including foreign force members and their families
When updating DEERS with your personal information, be sure to update your address with a physical address.
To Get Medication Refills
If you have an existing prescription that is still active with refills left, call the Pharmacy at 661-277-9896. Prescriptions called into the refill line will be available for pickup within two duty days. Refills presented at the pharmacy window will not be ready until after 1pm if in the morning and next duty day if in the afternoon. Please make every effort to call in prescription refills to avoid delays.
Typically, if you're running out of a medication (down to last refill or last set of doses), it means your provider is expecting you to follow-up for a re-evaluation. Please make a follow-up appointment prior to running out so your provider can see how you are doing.
If your prescription has expired or you have no refills left, please call PCC at 661-277-7118 at least one week prior to running out of your medication. Ask to leave a telephone consult for your provider's nurse. Please have the name and dosage of the medication ready to provide to the phone clerk, as it makes renewing your prescription easier. As long as the provider determines that you do not need a follow-up appointment prior to prescription renewal, your refill request will be taken care of within 72 hours. If you see an off-base provider you must have your provider write you a new prescription and present to the pharmacy with the prescription order.
The pharmacy does NOT accept fax or phone-in prescription orders or refills.
Any questions regarding your medications that can be handled by the pharmacy should be directed to their staff at 661-277-9896.
2012 Pharmacy Formulary
Quick List for Common Uses
All formulary medication at EDWARDS Pharmacy:
$0 cost for up to a 90 day Supply
Other Military Treatment Facility (MTF) Pharmacies
An MTF pharmacy provides those medications listed on its local formulary (drug listing). Most MTF pharmacies accept prescriptions written by both civilian and military providers.
To check the availability of a particular drug, contact you're nearest MTF if not stationed at Edwards AFB in person or by phone.
TRICARE Mail Order Pharmacy (TMOP)
You can receive up to a 90-day supply* for most medications you take regularly (for instance, drugs for high blood-pressure, asthma or oral contraceptives) using TMOP.
When you use the TMOP service you get:
Savings: You can save up to 66% of retail costs, because your co-payment for a 90-day supply is the same as for a 30-day supply at a retail pharmacy.
Convenience and safety: Your medication is mailed to your home in a weather-resistant pouch for your privacy and protection and there is no charge for postage.
To use the TMOP service, just follow these steps:
1) Ask your doctor for a prescription (for up to a 90-day supply*,plus refills for up to one year, if appropriate).
2) Complete the TMOP registration/order form.
3) Insert your prescription, completed TMOP registration form, and co-payment, if needed, into the pre-addressed, postage paid envelope (attached to the registration form -- use this envelope only for your TMOP registration) and mail them. Your prescriptions will be mailed to you within 14 days.
For more details on TMOP, please visit www.express-scripts.com/TRICARE or call 1.866.DOD.TMOP (1.866.363.8667).
DoD TRICARE Retail Pharmacy (TRRx) Network
Another option for filling your prescription is to use a DoD TRRx network retail pharmacy. Simply give the network pharmacist your written prescription and your uniformed services identification (ID) card.
You will pay a co-payment of:
$3 for formulary generic for 30-day supply
$9 for formulary brand-name for 30-day supply
$22 for non-formulary drugs for 30-day supply.
Find a DoD TRICARE Retail Pharmacy
The online pharmacy locator is updated on the first day of each month. If a pharmacy joined after the first day of the month, it might not appear on the locator until the following month.
Call 1.866.DOD.TRRX (1.866.363.8779).
Non-Network Retail Pharmacy
Your medications will cost the most at non-network retail pharmacies because they do not belong to the DoD TRRx network. At non-network pharmacies you will pay full price for your medication. To be reimbursed for non-network pharmacy claims, you must fill out the enclosed claim form (DD 2642), attach the required paperwork as described on the DD2642, and mail it to:
P.O. Box 66518
St. Louis, MO 63166-6518
You can download additional claim forms (DD 2642) at www.express-scripts.com/TRICARE or www.tricare.osd.mil/ pharmacy/claims.cfm. Claim forms may also be obtained at TRICARE Service Centers and MTFs.
412th Medical Group Quick Reference Telephone List
Current as of 15 July 2012